Status - Network Works

História udalostí

Cloud #2 - Server back online

2022-12-06 12:45:51+00:00

Server back online

Pinkmare Cloud Limited apologise for any inconvenience caused

Impacted service(s): Cloud #2 - United Kingdom - London

Cloud #2 - Server Issue

2022-12-06 11:17:13+00:00

One of our servers: Cloud #2 just died and do not respond at all.
I just contacted with servers provider and I'm waiting for informations regarding server

Pinkmare Cloud Limited apologise for any inconvenience caused

Impacted service(s): Cloud #2 - United Kingdom - London

Panned maintenance

2022-09-08 17:00:00+00:00

Panned maintenance of CPanel #1 Server. Time: 08.09.2022 18:00 GMT+1.
Maintenance can take up to 1h. During this time all Pinkmare Cloud websites will be down and all customers websites will go down.
All RDP/VPS Servers will works fine during this time.

This maintenance is really needed in order to fix server restart issues and also improve speed of all websites.
Pinkmare Cloud Limited apologise for any inconvenience caused

Impacted service(s): Client Area/Store CPanel #1 - France - Gravelines Database Server FTP Mail Server Nameserver #1 - France - Gravelines SSH Ukončený: 2022-09-08 18:00:00+00:00

Cloud #1 - Operational

2022-06-23 02:41:46+00:00

Cloud #1 is fully operational

Impacted service(s): Cloud #1 - France - Strasbourg

Cloud #1 - Outage

2022-06-23 02:21:31+00:00

We are aware about issues with Cloud #1 server and we already working with solution

Update 02:54
Looks like issue with Nginx and MySQL.
I have successfully restarted Nginx however MySQL don't want to respond on restart command

Update 03:19
MySQL is dead and need to be reinstalled.
I'm doing currently backup of MySQL and client data for recover in case of any problems